Skip to content
We’re still open for online orders. Please be mindful of significant delivery delays with Australia Post - it is taking a lot longer for parcels to arrive x
We’re still open for online orders. Please be mindful of significant delivery delays with Australia Post - it is taking a lot longer for parcels to arrive x

Privacy Policy

Privacy Policy

We take your privacy seriously - it’s important to us that we take all steps to protect your personal information and keep your details confidential. By using our site you’re giving us consent to use your information inline with the Privacy Act 1998 and Privacy Amendment Act 2012.

Data collection
We may collect your information for the following interactions: registering an account, purchasing products and signing up to our newsletter. Please note that when placing an order we will also require contact information for the recipient. If you do not provide us with all the information we require to process your order, we may not be able to complete your order.

Data use
The primary reason we collect your information is to make sure your order is delivered without any problems. For instance, we may email or call you to confirm details or delivery information.

Occasionally we may email you to ask for feedback, to let you know about a special offers or news you might find interesting. If you want to stop receiving promotional emails like this, you can simply unsubscribe using the link in our email.

Any of the personally identifiable information we collect from you may be used in the following ways:
• To personalise your experience
• To improve our website
• To improve customer service
• To process transactions
• To administer a contest, promotion, survey or other feature on the site

Disclosure of information
We won’t share your information with a third party unless it’s required for a relevant purpose, For example giving your contact details to a delivery company or if we’re required to disclose information in order to meet any legal obligations.

We understand that sometimes you may want to remain anonymous and send a gift as a secret admirer. If the recipient contacts us to find out who sent the gift, we won’t give them this information without your permission. If this happens, we’ll contact you and as your permission to share your name. However, we will not release that information until we get your approval to do so.