Payment Policy

Prices and Payment

You agree to pay for all products and services you order. Prices given on product pages exclude delivery (see Delivery below for more details). The price of products and services we offer may change without notice from time to time, but we won't change the price of anything you have already ordered and paid for. 

All prices are quoted in Australian dollars. We accept payment by PayPal, AfterPay, American Express, Visa and Mastercard. Payment card use may be subject to processing fees, but you will be informed of those before completing your purchase.

 

Ordering

You can order products from our site by selecting your products and ordering from our online store. By placing an order with us, you are making an offer to purchase those products and services from us. You are not permitted to order any products for resale to a third party. We reserve the right to accept or reject any order you make, for any reason, including but not limited to if the products requested are not available, payment not being processed successfully, we suspect your order is for commercial purposes, there is the possibility of fraud or there is an error in the price or description of the product you want to buy.

Each order you make which is accepted by us is a separate and binding agreement between you and us for the supply of the relevant products. Maximum order quantities apply, if you have large requirements, please contact us directly by emailing us at hello@thelittlegiftloft.com.au

When we process your order, we need some information from you including your name, contact details, billing address, delivery recipient, delivery address, and payment details. For information on how we obtain, store and use your personal information please see our Privacy Policy.

Once you place an order, and your payment has gone through, you should receive a message on the screen confirming your order and a confirmation email. If you don’t, there may have been a problem with processing your order. Please let us know if this happens by emailing us at hello@thelittlegiftloft.com.au

 

Delivery

The Little Gift Loft dispatch your order from Melbourne and we offer a range of delivery options, including same-day delivery across Melbourne metro, or standard shipping and express shipping Australia wide.

We aim to dispatch your gift the next business day after you place an order. During peak seasons like Mother's Day, Father's Day and Christmas, it can take us a little longer.

The cost and speed of delivery will vary depending on the delivery address and type of delivery option you choose during the ordering process. These costs and times are subject to change and will be updated on our website as the changes occur.

Our delivery hours are between 9AM and 5PM during weekdays (excluding public holidays observed in Melbourne). We can't guarantee a specific time of day for delivery.